Key Features

  • BS8300 acknowledge feature
  • Designed and manufactured in the UK
  • Flush or surface mount
  • LED indication and braille enhanced cancel button
  • Available in grey or stainless steel


An emergency assistance alarm system provides the ability to create an alert or summon help in the event of an emergency, typically for the assistance of disabled or mobility-impaired people in locations such as public bathrooms.

The design of such devices is governed by BS5839 which indicates that an alarm can only be reset at the location of the call, thus ensuring that any alert is adequately investigated and prompt support is given to those in need. If the alarm is located in a space that is not permanently occupied, remote indication must be provided at a central control or monitoring point.

The Crisis Assist Cancel Plate is used to cancel the alarm; it should be mounted at a distance of 800-1000mm from the floor. 

The cancel plate is available in either light grey or brushed stainless steel finishes and supplied as a single gang plate. Featuring an LED indicator for the visual alarm and prominent ‘cancel’ lettering enhanced by braille, the cancel plate provides easy manual operation.

Typical Wiring Diagram

The Crisis Assist Cancel Plate can be easily integrated with either the Crisis EVC system or installed standalone via a Crisis Assist Controller.

For simplicity all wiring is a standard two-core cable, the wiring order of the plates is not fixed and therefore can be wired in any order to give total flexibility in the installation routes. A maximum 500m distance from a panel can be achieved from a controller or panel.

Where the cancel plate is connected to a Crisis Master Station, the plate and cables benefit from being fully monitored and battery backed as standard. 


Crisis Assist Standalone Wiring Diagram


Crisis Assist Wiring Diagram


The Crisis Assist emergency alarm system and associated devices are all compliant with the relevant standards as detailed in the technical specification and are fully approved to both CE and UKCA standards, meaning that they achieve conformity for health, safety and environmental protection both in the UK and Europe.

Tech Specs

StandardsCompliant with:
BS8300-2:2018EMC: EN55035:2017+A11:2020
LVD: EN IEC62368-1:2020 +A11:2020
CablingCable Type: 1 x 2-core 1.0mm PVC or Fire Rated (sharing a line with a Type B Refuge Outstation)
Maximum Distance: 500m
Weight0.12kg (0.265lbs)
Dimensions (W x H x D)86mm x 86mm x 22mm


Crisis Assist Cancel Plate Datasheet


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Crisis Assist Cancel Plate, Light Grey

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Crisis Assist Cancel Plate, Stainless Steel

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