Product Spotlight – Crisis Type A Red Fire Telephone



People who are disabled or that use a wheelchair can sometimes have difficulty evacuating a building during an emergency. Therefore, it is important that they are able to easily and efficiently call for help. That’s where Emergency Voice Communication (EVC) systems come in; they are there to provide two-way communication between the emergency services and people who need assistance with evacuation.

EVCs are fixed, monitored and maintained communications systems that allow voice communication in either direction between a central control point and other points, known as outstations, that are located around the building. 

Outstations typically consist of a telephone or hands-free communication panel where the person in need of assistance can call for help. 

Type A Fire Telephones use a handset for communication and are used in locations where hands-free communication is not required and are most commonly used to provide communication with the command point. However, they are also often used by fire wardens, stewards and marshals in sports venues.

Crisis EVC combines fire telephones, disabled refuge and assist call alarms into one single network, providing significant savings over separate systems and delivering an easy-to-install, low-maintenance package.

The Crisis Type A Red Fire Telephone can be used as a fire telephone or a disabled refuge call point. It is designed for use by multi-disability users, having high contrast signage in line with RNIB guidelines and an induction loop coil in the handset.

Crisis Type A Red Fire Telephones are housed in a red, steel enclosure and can be semi-recess or surface mounted. 

They are operated by pushing the door, which is secured by a magnetic push catch, to open it, and lifting the handset. When the handset is lifted, all masters programmed for the line that the Type A Fire Telephone is on will ring. The call is ended by simply replacing the handset.

They have a high-volume ringer and an LED indicator to show when a call is being received or made.

The Crisis Type A Red Fire Telephone is compatible with the Crisis standalone and network systems.

Key Features

  • Fully compliant to BS5839-9:2021
  • Designed and manufactured in the UK
  • Red steel enclosure
  • Telecoil for hearing impaired users
  • High volume ringer 


Typical Wiring Diagram

Crisis Type A Fire Telephones should be installed on or near protected stairwells. The unit should be installed 1250mm from finished floor level to the centre of the outstation.

Why Choose Eurofyre?

Complete System Supplier
Eurofyre manufactures and supplies all aspects of fire detection and associated safety products and can provide expert advice and consultation.
Demonstration and Training
We offer demonstrations and expert training on a range of systems, including the Crisis range of EVC systems, in our very own sophisticated training facility.
After-Sales Support
Eurofyre offers both on-site and telephone support to assist you in ensuring that your system is fully functional and operating at maximum efficiency. Our after-sales care and support are second-to-none.

For more information about Crisis EVC, or to discuss any of the other products that Eurofyre have to offer, please feel free to get in touch either by phone on +44 (0) 1329 835 024, by email to [email protected] or via the online enquiry form situated on our contact page.

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