We ship from our UK warehouse using trusted national and international couriers, including DHL, DPD, DX, Europa, FedEx, InXpress, TNT, and UPS.
UK Delivery Rates
| Delivery Area | Standard Delivery (per order) | Oversized Delivery (per order) |
| England and Wales | £12.00 + VAT (£14.40 inc. VAT) | £22.00 + VAT (£26.40 inc. VAT) |
| Scotland | £12.00 + VAT (£14.40 inc. VAT) | £22.00 + VAT (£26.40 inc. VAT) |
| Scottish Isles | £22.00 + VAT (£26.40 inc. VAT) | £32.00 + VAT (£38.40 inc. VAT) |
| Northern Ireland | £42.00 + VAT (£50.40 inc. VAT) | £102.00 + VAT (£122.40 inc. VAT) |
- Standard Delivery covers parcels under 20kg.
- Oversized Delivery covers 2.4m or 3m pipe only, up to 40 lengths. For more lengths, please email [email protected].
- Pre-Noon and Mid-Morning Delivery are available on request. Please contact us before ordering.
- Parcels over 20kg, the Channel Islands and the Isle of Man are quoted per order. Please email [email protected].
Dispatch and Delivery Times
Orders placed before 2pm, Monday to Friday (excluding UK bank holidays), are dispatched the same day when the items are in stock. UK mainland deliveries normally arrive the next working day. Orders placed after 2pm, or at weekends, are dispatched the next working day.
If any item is out of stock, we will contact you before dispatch with an estimated lead time. You can then choose to wait for the full order, have the in-stock items sent first, or cancel the unavailable items for a refund.
Delivery times are estimates. For consumer orders, we will deliver within 30 days unless we agree otherwise with you.
International Delivery
We ship worldwide. Please email [email protected] with your order and delivery address for a quote. Import duties, taxes and customs charges are the responsibility of the recipient.
Receiving Your Order
Please check your delivery on arrival. If the packaging is damaged, note this on the courier’s delivery record if possible. Consumers: please report any damaged, missing or incorrect items to us as soon as possible so we can resolve it quickly with the courier. This does not affect your statutory rights. Business customers: claims for loss, damage or non-delivery must be made within the time limits in section 7 of our Trade Terms & Conditions.
For consumer orders, the goods are your responsibility once delivered to you or to someone you nominate. Until then, any loss or damage in transit is our responsibility.
Delays
We are not responsible for delays caused by events outside our control, such as courier disruption or severe weather. For business customers, delivery is governed by our Trade Terms & Conditions, and we accept no liability for consequential losses caused by delays in delivery.
Need It Faster or Something Different?
Call us on +44 (0)1329 835024 or email [email protected].