Hotel Disabled Refuge System – Handpicked Solutions by Eurofyre


Hotels provide somewhere for people to stay when away from home. Whether travelling for business or pleasure, a hotel provides its guests with at least a comfortable bed for the night, a bathroom and basic tea and coffee facilities. Some hotels also provide their patrons restaurants, swimming pools, leisure facilities and spas as well as business and conference facilities.

Hotels vary in size and shape and can contain anywhere from a handful of rooms to hundreds of rooms. They welcome a diverse mix of people on a daily basis and must ensure that each and every guest is kept safe during their stay; this includes making sure that people with disabilities can evacuate the building safely and efficiently in an emergency situation. 

Disabled Refuge

Disable refuge points give those who need assistance with evacuation somewhere relatively safe to position themselves while they call and wait for assistance. 

In the UK, disabled refuge systems are required in all non-domestic premises where an emergency exit is by stairs or the building has more than one floor. A disabled refuge will typically consist of at least one outstation that enables hands free communication with the building’s master station. This allows hotel guests to easily communicate with building managers or the emergency services to request assistance.

Crisis Disabled Refuge System

The Crisis EVC emergency voice communication system incorporates all aspects of an EVC into one complete system. This includes master stations, fire telephones, disabled refuge and emergency assistance alarms. 

Crisis EVC supports up to 64 panels, each of which providing up to eight lines of communication. This means it can support up to 512 lines of communication. This makes it suitable for even the largest of hotels, allowing multiple disable refuges, emergency assistance alarms and fire telephones to all operate on, and be managed by, the same system. 

Crisis EVC is easy to install and delivers an easy-to-use, stylish and cost effective solution for hotels.

Typical Wiring Diagram

Handpicked Products for a Hotel

A typical Disabled Refuge system for a hotel will be made up of:

Crisis Disabled Refuge Control Panels

Crisis EVC Master Station

The Crisis EVC Master Station is ideal for small buildings which are required to have an EVC system, but which have a limited number of outstations. The Master Station can support up to eight lines of outstation, including type A fixed phones, hands-free type B disabled refuge points and emergency assist call points.

Crisis EVC Network Master Station

The Network EVC Master Station offers all the features of the Crisis EVC Master Station but also has in-built networking allowing it to form one of the 64 panels on a Crisis EVC network installation, accommodating a total of 512 outstations. Each panel can be set as a master station or network expander.

Crisis EVC Expander Panel

The Crisis EVC Expander Panel can support up to eight lines of outstation, including type A fixed phones, type B refuge hands free points and emergency assist call points. Expander panels are used to extend the Crisis network and have in-built networking which allows them to form one of the 64 panels on a Crisis EVC network installation.

Disabled Refuge Outstations

Crisis Type B Refuge Outstation

The Crisis Type B Outstation is designed to be used by the public as a disabled refuge call point. Type B outstations should be installed in disabled refuge locations to provide two-way communication between the master station and disabled refuge point.

Crisis Type B Refuge Induction Loop Outstation

The Crisis Type B Refuge Induction Loop Outstation combines all the features of the Crisis Type B Refuge Outstation but with the addition of an induction loop to aid those that use a hearing aid or loop listener.

Crisis Combined Type A & B Outstation

Crisis Combined Type A & B Outstations can be used as a fire telephone or a disabled refuge call point. Crisis outstations are designed for use by multi-disability users, having high contrast signage in line with RNIB guidelines and an induction loop coil in the handset.

Crisis Type B Weatherproof Refuge Outstation

The Crisis Type B Weatherproof Outstation is designed for use in outdoor or exposed areas and is compatible with the Crisis standalone and network EVC systems. The outstation is supplied within a compact IP65 enclosure which is externally signed and is opened by operation of a lever lock, exposing the hands-free unit and operating instructions.

Why Choose Eurofyre?

Complete System Supplier
Eurofyre manufactures and supplies all aspects of fire detection and associated safety products and can provide expert advice and consultation.
Demonstration and Training
We offer demonstrations and expert training on a range of systems, including the Crisis range of EVC systems, in our very own sophisticated training facility.
After-Sales Support
Eurofyre offers both on-site and telephone support to assist you in ensuring that your system is fully functional and operating at maximum efficiency. Our after-sales care and support are second-to-none.

For more information about Crisis EVC, or to discuss any of the other products that Eurofyre have to offer, please feel free to get in touch either by phone on +44 (0) 1329 835 024, by email to [email protected] or via the online enquiry form situated on our contact page.

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