Crisis Assist WC Kit


Key Features

  • BS8300 acknowledge feature
  • Designed and manufactured in the UK
  • High volume sounder
  • Flush or surface mount
  • LED indication and braille enhanced cancel button


An emergency assistance alarm is a device or system designed to alert others or summon help in case of an emergency situation. This type of alarm is particularly beneficial for elderly individuals or those with medical conditions who may require immediate assistance in case of accidents or health emergencies. 

The Crisis Assist WC Kit comprises everything needed to create an emergency assistance alarm for an accessible WC. This includes: an over-door plate, a cancel plate, a pull cord, a WC alarm fitted sticker, and an operating instructions sticker. 

The kit is available in either a light grey or stainless steel finish, and the over-door plate features an LED indicator and audible buzzer alarm.

When a call is made the over-door and cancel units emit a two tone siren and the LED flashes. When the call is acknowledged, the LED on these units lights steadily and the tone double beeps every 15 seconds to reassure the caller that help is on the way.

The Assist Call WC Kit provides a simple solution integrating emergency assist alarm call systems within Crisis EVC, providing a single display point for all disabled calls within a building.

All Crisis Emergency Voice Communication Systems (EVCS) are designed to comply fully with the requirements of BS5839-9:2011 for use as a disabled refuge system (DRS) with integrated Emergency Assist Alarm System. The Crisis Assist Call WC Kit provides a BS8300 compliant accessible toilet solution including the “acknowledge” signalling required for remote locations.

The kit can also be expanded using additional plates making it suitable for accessible bedrooms at the locations described in Building Regulations Approved Document M and BS8300.

Typical Wiring Diagrams

The Crisis Assist Over Door Plate can be installed as part of a standalone system via a Crisis Assist Controller or can be integrated in a Crisis EVC system.

The Crisis Assist WC Kit can be used on a dedicated line, or may share a line with the Crisis Type B Refuge Outstation (as long as fire rated cable is used), where operation of the refuge point overrides the assistance call (ideal where a disabled toilet is adjacent to a refuge lobby).

As the Assist Call WC Kit is connected to a Crisis Master Station, the plates and cables are fully monitored and battery backed as standard. 




Tech Specs

StandardsCompliant with:
BS5839-9:2011, BS8300
EMC: EN55103-1:2009 and EN55103-2:2009
LVD: EN60950-1:2006
CablingCable Type: 1 x 2-core 1.0mm PVC or Fire Rated (sharing
a line with a Type B Refuge Outstation)
Maximum Distance: 500
Weight0.6kg (1.322Ibs)
Dimensions (W x H x D)86mm x 86mm x 22mm





Contact us to receive competitive trade discounts or apply online for a credit account.